Frequently Asked Questions
Everything you need to know about shopping with Cara & Co.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Standard shipping generally takes 3-7 business days depending on your location within the continental United States.
How do I return an item?
If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery. Please ensure items are in their original packaging and condition.
What payment methods do you accept?
Cara & Co. accepts all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal for a secure checkout experience.
Can I track my order once it has shipped?
Yes! Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.
Do you offer international shipping?
Currently, we ship to most countries worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout.
How can I contact customer support?
Our dedicated support team is available Monday through Friday via email at support@caraco.com or through our live chat feature on the website.